Start for free. Add more when you need it.

Free is your starting point for an initial assessment and exploring the product. Grow offers ongoing questions, prioritized action plans and Competitor Tracking. Pro expands support for teams with one basic agent and one supported system integration. Business offers higher usage limits, two integrations and one premium agent of your choice. Additional agents are available separately on every plan; see the comparison for exact limits.

You can start for free with Free. There is also a 14-day Pro trial with no payment details and no automatic subscription. The following answers explain the trial periods, limits and excluded services.

To get started, enter your business details. A system integration requires a supported system and the appropriate access permissions. We clarify compatibility and any setup needs before booking; personal setup is optional and is not automatically included.

ElevateScore highlights initial areas for improvement. ElevateOne then supports ongoing analysis, prioritization and execution within the limits of your plan.

You set the response rules and decide on approval. Depending on your configured workflow, responses are reviewed or published automatically. The agent is available separately or as the included premium agent on Business.

Your ElevateScore, Business Health and existing results remain available. Request new assessments yourself: one complete check per month, including your three competitors. Without a new request, the previous results remain unchanged.

Free access to Action Plan, Business Coach, Ask Elev and Let Elev do it ends after 14 days. Content created by then remains readable; manual checks do not restart these features. Automatic Competitor Tracking also ends after 30 days. The Free plan itself continues indefinitely.

Action Plan, Business Coach, Ask Elev and Let Elev do it are included for 14 days within their trial limits: up to 20 questions to Ask Elev and the Business Coach, and up to five successfully completed tasks. Each trial allowance ends after 14 days or when its limit is used up. Free remains free afterwards; new checks do not restart the trial allowances.

Yes, including on Free. Your agent subscription runs independently of trial periods. Required integrations are enabled specifically for that agent. This does not provide general access to Pro analysis, Action Plan, Business Coach or Ask Elev. For example, Free plus one premium agent costs €49 per month; Free itself remains free.

A successful answer in a conversation with Ask Elev or the Business Coach counts as one question. A completed supported task through Let Elev do it counts as one task, such as a draft text, document or standard image. The same execution does not also count as a question. Errors and technical retries are not charged.

You receive a timely notification. Only the feature whose allowance has been used up pauses until the next billing period or an upgrade you explicitly purchase. Your Action Plan, Score, existing files, and included and separately purchased agents remain usable within their respective scope. No automatic overage charges. Monthly allowances are shared per location, including on annual plans, and do not roll over.

Pro includes a Basic agent of your choice: Website Monitor or Story Teller. Business includes a Premium agent of your choice; alternatively, you can choose Basic. One active instance is included per paid location. You can switch once per billing month without resetting used allowances. Additional agents are available separately. On Pro, a Premium agent is purchased in addition to the Basic agent, with no credit for the Basic price.

Website Monitor checks one website every five minutes and emails you about confirmed outages and recovery. Story Teller creates four stories per month from your business information, each with a short social media version. You review and publish the drafts yourself. These agents have their own allowances and do not use questions or tasks from your main plan.

Free and Grow each include one user, Pro five, and Business unlimited named users within your organization. Additional locations do not automatically increase the user allowance. AI allowances are shared per location across all users. Business includes company SSO; additional locations are billed separately.

You receive priority handling, a callback channel and a clear escalation path. On request, we agree suitable support hours, response targets and contacts individually. We clarify the appropriate contact channels and agreed service scope with you.

Pro includes one connection to a supported enterprise, property management or point-of-sale system (ERP/PMS/POS); Business includes two. Additional Business connections cost €99 monthly or €948 annually. We check compatibility and potential third-party fees before purchase. Connections required by a purchased agent are provided on all plans exclusively for that agent's functionality.

It holds your business files, information and results created by Elev. Free includes 100 MB, Grow 1 GB, Pro 5 GB and Business 20 GB per location. Elev can use authorised content for answers and analysis. What can be stored and processed depends on the supported file format and content.

An independently managed business with its own profile and plan counts as one location. Monthly subscriptions can be cancelled at the end of their billing period; annual subscriptions run for twelve months and are paid upfront. Upgrades can be prorated; downgrades take effect at the end of the term. Content above the new allowance remains viewable for 90 days afterwards.

A purchased Basic agent can take the included slot when you move to Pro; a Premium agent can do the same when you move to Business. Its separate charge then ends. A Premium agent remains chargeable on Pro. Business includes one agent in total, not an additional Basic agent from Pro. Whenever you change plans, you choose which additional agents remain paid; no new agent charges arise without an explicit purchase.

You can try Pro for one location with five users, 5 GB, ten competitors, five reports, and a total of 1,000 questions and 100 completed tasks. You can set up a compatible self-service connection. Agents and personal setup assistance are not part of the trial. No payment details and no automatic subscription. Afterwards, you use Free unless you purchase a plan; trial content remains viewable for 30 days. One Pro trial per customer account; Free trial periods do not restart.

No. Optional setup assistance is available for one location for a one-off €990, covering up to six hours: clarifying goals, connecting up to two supported systems, configuring five reports and providing an introduction. Custom SSO configuration, custom development and external fees are not included; the scope is agreed in advance.